FAQ’s
Does My Hot Tub Need to Be Drained in Order to Fix It?
In most cases we can repair your hot tub without draining the water out. Most spas have gate valves that shut off water flow to the pumps and heater. In the event it does need to be drained we bring hi flow pumps to drain the spa quickly!
How Quickly Can Someone Come Service My Hot Tub?
On average you can expect a technician out to your home within 24 – 48 hours. If it is an emergency please let us know and we will do our best to accommodate you sooner.
Is Your Work Guaranteed?
Absolutely! We stand behind all of our work with a 90 day labor guarantee. Most of our new parts will carry a one year manufacturers warranty as well.
Do I Need to Be Home for You to Work on My Spa?
We really enjoy meeting all of our customers but if you are busy and on the go it is no problem for us to repair the spa with you away.
Do You Accept Credit Cards?
Yes! we take all major credit cards.
What Is the Lifespan of a Hot Tub?
In our experience good hot tubs will last you between 12-16 years. With proper care and routine maintenance you can get the extra miles out of your spa!
I’m Looking at Buying a Used Spa, Can It Be Checked Out Before I Buy It?
Yes! We highly recommend having any used spas checked out before they are purchased. You do not want to buy someone else’s headache ! Let us give you peace of mind.
I Have a Vacation Rental With a Hot Tub and It Just Broke, I Need an After Hours Service Call ASAP.
No problem! We offer emergency after hours service calls, contact us for rates.